Privacy policy

Last updated: September 5, 2026

This policy explains how PackSaviour processes information when a Shopify merchant installs or uses the app.

Information we process

Shopify store identity, currency, and timezone for authentication, tenant separation, and localized forecasts.
Product identifiers, product types, collection identifiers, and order line-item quantities used to match packaging profiles.
Packaging supplies, suppliers, usage records, forecast settings, stock adjustments, and purchase lists entered or generated in the app.
Authorized Shopify staff session information used only to authenticate access to the embedded app.
Webhook identifiers, topics, timestamps, and one-way payload hashes used to prevent duplicate processing.

Information we do not store

PackSaviour does not store customer names, customer email addresses, phone numbers, billing or shipping addresses, payment information, or complete Shopify webhook payloads. The app does not sell personal information or use store data for advertising.

How information is used

Information is used only to authenticate the store, calculate and explain packaging usage, forecast packaging availability, generate merchant-requested purchase lists, and maintain the security and reliability of the service.

Service providers and disclosure

PackSaviour uses Shopify to authenticate merchants and receive the store data authorized during installation. Application and database infrastructure is hosted by Render. Information may also be disclosed when required by law or to protect the security and rights of merchants and the service. We do not sell merchant or customer data.

Security and retention

Data is transmitted over HTTPS and access is limited to the store that owns each record. Shopify access sessions are removed when the app is uninstalled. Store operational data is removed when Shopify sends its required shop-redaction request. Records may be retained longer only when required by law or necessary to resolve a security incident.

Your choices

Merchants can correct operational data inside the app and can uninstall PackSaviour from Shopify Admin. To ask about access, correction, deletion, or this policy, contact us using the address below. We may need to verify the requesting store before acting.

Contact

Email: stocksaviour.support@gmail.com

PackSaviour is a merchant-facing inventory planning tool and is not intended for use by children.